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Book your free
1 hour consultation

Our guarantee

OUR PERSONAL GUARANTEE TO OUR CLIENTS

Over and above the Halo 10 year Guarantee we offer you our valued clients the following personal guarantees:

WE PROMISE TO TREAT YOUR HOME LIKE OUR OWN

showing respect to you and your property and maintaining the site in a clean and tidy manner.  Our team will keep the site tidy daily, we do a thorough no-nails clean up on Fridays (or daily for renovations) to ensure the site is free of nails should you wish to visit with your families over the weekend.  If you find nails we will shout you morning tea at our next site meeting.  We also operate a no-smoking policy on site.

WE HAVE OUR OWN FAMILY POLICY

We only employ the people we would be happy to have interacting with our children, families and friends. Having a good relationship with the team building your home makes for an enjoyable build with less stress, which is so important as you embark on such a huge journey.

WE KNOW HOW IMPORTANT BUDGET IS

We will work with you early on to ensure we have all things covered for your build and included in the fixed price.  We will offer advice in the planning process to reduce the need to make changes later on.  Should variations arise along the way we will communicate costs with you to make you aware of the impact on your budget.  This helps you avoid huge budget blowouts and stress.

COMMUNICATION

We understand how important communication is in the building process, to make this easy for you we hold regular site meetings and send weekly emails updating you with photos and information regarding your build.  This means you are kept up to date on your build and can watch its progress unfold before your eyes.  This also helps us to stay on track.

EXCELLENT QUALITY WORKMANSHIP IS A HUGE PART OF WHAT WE ARE

With an LBP supervising your project, trade qualified people in our team with combined 33 years experience and our 315 point Quality Control checklist we can assure you the best quality possible. This means we not only maintain industry standards but we exceed them with our very own comprehensive high standards. To ensure our quality is upheld after the project is completed we will do a full walk through inspection with you to ensure you are happy with all aspects of your finished home and if we identify any issues we will get them fixed immediately.

HANDING OVER YOUR NEW CLEAN HOME

We want you to walk into a nice, clean and tidy home when we hand over your keys to you upon completion. That’s why we have your home professionally cleaned, ready for you to walk in and enjoy living in it (for projects with a contract value above $100K).

8 MISTAKES that will cost you money on a new build and HOW TO AVOID THEM

HALO 10 YR GUARANTEE

As an approved member of Certified builders we are able to offer our clients the Halo 10 year guarantee – total peace of mind and comprehensive protection.

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Cover prior to completion

  • Loss of deposit should work not start
  • Cost to complete work if started but not finished
  • Contract variations agreed in writing

Cover up to 20% of contract sum insured and to a maximum of $500,000 (incl GST)

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Cover post completion

  • 10 year cover for structural defects
  • 10 year cover for non-structural defects
  • 10 year cover for faulty materials
  • 10 year cover for defects caused by sub-contractors
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Alternative accommodation

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Guarantee transfer

  • Automatically transfers to subsequent owners of house

 

Start building your dream home today

ROB GOODHAND, Director

VICKI GOODHAND, Director

EXCELLENT QUALITY WORKMANSHIP IS A HUGE PART OF WHAT WE ARE

As members of Certified Builders and being Licensed Building Practitioners (LBP) you can rest easy knowing your home is being built professionally by trade qualified builders.

About us

Our passion lies in building well-designed, architectural homes with a focus on quality, and we have been delivering on that passion since 2015. We endeavour to create an enjoyable build experience for our clients and to leave them with a home they love.

Contact us

Vicki

021 576 216

Rob

021 209 9893

© Goodhand Building Contractors Ltd 2018

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